I saw this example of poor customer service by 37signals in a post recently over at Signal vs. Noise (37Signals blog). It just puzzles me how a company that has the (in general) poor customer service that they do can get such a cult following as they have. Honestly, the whole post reeks [...]
Monthly Archives: April 2006
Good Customer Service … Where did it go?
13-Apr-06Amazon S3
11-Apr-06My personal opinion: it sucks.
… I’ll explain why later, but just pulled out much of my hair trying to get it to work and had very little luck. So not really in the mood at the moment.
Wondering what Amazon S3 is? Check it out and let me know if you have any luck [...]
Addiction …
09-Apr-06Well, it’s about time I admitted to it. I am addicted … to gadgets. It’s entirely out of control, here are some of my purchases over the past year or so:
HP Pavilion dv1000 Laptop
WiFi Sniffer: Not just a simple key fob one, this one has a display that tells me if the network [...]