I’ve been invited to join in an alarming number of class action lawsuits lately. Normally I would say this is just a case of American’s being law-suit happy, but honestly, given recent experiences with insane “corporate policies,” poor customer service (that’s putting it nicely), among other things … it makes me wonder if this is a good commentary for the state of corporations in our country.
Large corporations are really sucking these days. I wonder if these will teach them any lessons? Somehow I doubt it, since most of the time it’s only a slap on the wrist at best that is being sought in the suit.
And honestly, there are many small corporations that aren’t doing much better then their big brothers.
4 Comments
sounds like a firefox bug ;) i do that in seamonkey a lot and the whole entry is saved.
It appears that unfortunately seamonkey makes it hard for you to tell what entry you’re commenting on however, so I think I’ll stick with FireFox ;)
haha. touche :P
I think in many sectors where customer satisfaction is key, business has become far too centralized. They’re so large that these class actions are a mere fly buzzing around their heads. With that kind of scale, how can your individual demands possibly amount to anything worth their attention, even if they WANTED to serve you the way you expect?
What we need is to shake the market up and create some windows were entrepeneurs can realize a profit in serving people like you who are disillusioned with shitty products and service for a nominally low price. Unfortunately, these industries take huge captializations in order to ramp up to a competitive scale. My argument that I’ve been advancing on my blog is that the corporations grow far beyond the scale that a normally functioning market would otherwise sustain because of government-sponsored inputs: subsidized transportation, infrastructure, limited liability, corporate personhood, etc. This gives them the kind of staying power that makes them unwilling to take your interests seriously.
They simply don’t need to in order to stay in business because things are locked up. They realize that, yes, a competitor could expand into a threat, but it would take lots of money to do so - and any investor who’d throw that kind of money at a business would be much happier with a “stable” industry than one where competition makes profits uncertain.