Well, I haven’t actually received another paper bill yet to have it confirmed, but I spoke with the supervisor at Comcast again and she said it had been applied to my account. So, that’s good to hear, and I’m pretty sure I can trust that it’s been applied based on our conversation. I feel sort of bad because she has been working hard to resolve my complaints and following up on my credit on her own. If only all of their customer service rep’s could care as much as she does, I might not have canceled my cable modem and phone service with them. Anyhow, I figured fair is fair, and that I should make it known that things appear to have been resolved at this point.
[see here for previous chain of posts for what this is about]
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