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Category Archives: Insanity

The RIAA has lost it’s mind

20-Apr-06

I was going to let this just slide into the linkblog, but I think it’s unbelievable enough that it deserves attention from my main blog. There is currently a court case taking place (Elektra v. Barker, pending in Manhattan federal court before Judge Kenneth Karas) in which the RIAA has made the following claim:
merely [...]

Good Customer Service … Where did it go?

13-Apr-06

I saw this example of poor customer service by 37signals in a post recently over at Signal vs. Noise (37Signals blog). It just puzzles me how a company that has the (in general) poor customer service that they do can get such a cult following as they have. Honestly, the whole post reeks [...]

gMail + gTalk = gFailure

20-Mar-06

I’m getting so tired of seeing this error message (click to enlarge).
This along with the “Oops … we were unable to perform the operation” or whatever their cute-sie error message is has become all too common for the past week to week and a half.
It hasn’t come to it yet, but at the current rate [...]